Terms and Conditions

LAST UPDATED: May 26th, 2025

INTRODUCTION

These Terms and Conditions ("Terms") govern your use of the software and services provided by Forever Reel ("Forever Reel") at our website and its associated websites and applications (collectively, the "Site"). This is a legally binding agreement between you and Forever Reel and incorporates our Privacy Policy. By using any software or services provided by Forever Reel (the "Services"), you accept and agree to be bound by these Terms.

OVERVIEW

We reserve the right to modify these Terms at any time. When changes are made, we will display a notification informing you of the changes. You acknowledge that it is your responsibility to periodically review these Terms, and your continued use of the Site after modifications constitutes acceptance of the updated Terms.

As used in these Terms, references to our "Affiliates" include our owners, licensees, assigns, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, and advertisers.

1. SERVICES

Forever Reel provides an AI Content Studio system including automated video editing, content creation, social media management, AI-powered content optimization, and other related services for aesthetic practices, which you may subscribe to through our Site.

a. No Guarantee

Although Forever Reel works diligently to provide quality Services, you understand and acknowledge that we cannot promise or guarantee specific results from using the Site or Services, including but not limited to patient acquisition, social media engagement, or revenue increases.

b. Temporary Interruptions

You understand and agree that temporary interruptions of the Site may occur. You also understand that we have no control over third-party networks, AI platforms, or social media services that we may use to provide you with Services. You agree that the Services are provided "AS IS" and that we assume no responsibility for timeliness, deletion, mis-delivery, interruption, or failure to store any user communications, content, or personalization settings.

c. Right to Modify the Services

We reserve the right to implement new elements as part of the Services, including changes that may affect the previous mode of operation. We believe such modifications will enhance the overall Services, though your opinion may vary.

d. No Contingency on Future Releases

You understand that your purchase of Services is not contingent on the delivery of any future functionality or feature, including without limitation, the continuation of a service beyond its current subscription term or dependent on any public comments we make regarding future functionality.

2. PAYMENT

a. Fees

If you choose to purchase one or more Services, you agree to pay all associated fees. Our AI Content Studio provides tiered pricing for different levels of services based on your selections, including setup fees and monthly retainer charges. You may purchase add-on services for one-time fees or recurring subscription charges. Fees may change from time to time with 30 days' notice.

Any charges incurred will be billed to the payment method we have on file. For recurring services, charges will be billed in advance. You agree to provide accurate and complete billing information and to update us within 10 days of any changes.

b. Overdue Amounts

If your payment method declines or refuses to pay the amount owed, you agree that we may suspend or terminate Services and may require you to pay overdue amounts by other acceptable means. If legal action becomes necessary to collect balances due, you agree to reimburse us for all expenses incurred, including attorney fees and other legal expenses.

c. Subscription Refund Policy

All fees paid for Services are non-refundable, and no prorated refunds or credits will be offered for partially used subscriptions, except in limited circumstances as described below. If we issue a refund or credit in one instance, we are under no obligation to do so in the future.

We may issue refunds or credits at our sole discretion when:

• We materially modify these Terms or our Privacy Policy during a billing period in a way that adversely affects you
• A service modification or interruption adversely affects you and alternative remedies are not available

To request consideration for a refund, you must provide written notice identifying your account and requesting cancellation of the specific Service.

3. SITE CONDUCT AND CONTENT POLICIES

a. User-Created Content Guidelines

Your use of the Site is subject to all applicable laws and regulations, and you are solely responsible for any content you post. By posting information or using any communications service on the Site, you agree not to post content that:

• Is unlawful, threatening, abusive, harassing, defamatory, deceptive, fraudulent, or invasive of another's privacy
• Victimizes or degrades individuals based on religion, gender, sexual orientation, race, ethnicity, age, or disability
• Infringes any patent, trademark, trade secret, copyright, or other proprietary right
• Consists of unsolicited advertising, spam, chain letters, or any form of unauthorized solicitation
• Contains malicious code designed to disrupt, damage, or limit the functionality of any software or hardware
• Breaches security or attempts to gain unauthorized access to protected areas of the Site
• Impersonates any person or entity, including our employees or representatives
• Violates medical privacy laws (HIPAA) or patient confidentiality requirements

Forever Reel may, at its sole discretion, remove or make unavailable any material deemed inappropriate for the Site.

b. No Endorsement

Forever Reel neither endorses nor assumes liability for material uploaded or submitted by users. Although we do not pre-screen comments, we reserve the right to remove postings that do not comply with these Terms or are otherwise harmful, objectionable, or inaccurate.

c. Third-Party Sites and Information

This Site may link to other websites or include references to information from unaffiliated third parties. We are not responsible for the accuracy or legality of content on third-party websites, nor for errors or omissions in references to them. The inclusion of links does not imply endorsement or association with the linked site.

d. Promotions

From time to time, this Site may include advertisements from third parties. Any correspondence or promotions with advertisers, including delivery and payment for goods and services, are solely between you and the advertiser. We assume no responsibility for such correspondence or promotions.

4. INTELLECTUAL PROPERTY

a. Content Ownership

All content presented on this Site is protected by intellectual property rights and is the sole property of Forever Reel or its Affiliates. All custom graphics, icons, logos, and service names are registered trademarks, trademarks, or service marks of Forever Reel or its Affiliates.

Nothing in these Terms grants you any right to use any trademark, service mark, logo, or name of Forever Reel or its Affiliates. Certain ideas, software, and processes incorporated into our AI Content Studio Services may be protected by pending patent applications.

b. Limitations on Use of Content

Except for a single copy made for personal use, you may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any content from this Site without prior written permission. Unauthorized use of Site content violates our intellectual property interests and could result in penalties.

c. Your Content Rights

You retain ownership of all content you provide to Forever Reel for processing through our AI Content Studio. You grant us a limited license to use, process, edit, and distribute your content solely for the purpose of providing our Services to you.

5. USER DATA AND PRIVACY

a. Your Data Rights

You own and retain all rights to your data. You grant us and applicable third parties permission to use your data as necessary to provide the AI Content Studio Services and as permitted by this Agreement and our Privacy Policy.

b. Account Security

To access certain Services, you will need to create an account and password. You agree to provide accurate information when registering and to keep this information updated. You are responsible for maintaining the security of your password and account, and you are fully responsible for all activities under your account.

c. Data Storage

Subject to our Privacy Policy, we have no responsibility for deletion or failure to store content maintained on the Site. We reserve the right to remove or terminate accounts that have not paid subscription fees, remain inactive for longer than 1 year, or violate these Terms.

6. SMS MESSAGING TERMS

Opt-Out Instructions

You can cancel the SMS service at any time. Simply text "STOP" to our shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

Rejoining Instructions

To rejoin our text messaging program after opting out, you may sign up again through our website, forms, or other opt-in methods, and we will resume sending SMS messages to you.

Help Instructions

If you experience issues with our messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to Forever Reel at [email protected] or call our office.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Message and Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your account settings and interaction with our services. For questions about your text plan or data plan, contact your wireless provider.

SMS Data Privacy

Compliance

Our text messaging program complies with the Telephone Consumer Protection Act (TCPA), the CTIA's Short Code Monitoring Handbook guidelines, and other applicable laws and regulations governing A2P messaging.

7. DISCLAIMER OF WARRANTIES

8. LIMITATION OF LIABILITY

You agree to defend, indemnify, and hold us harmless against all claims, damages, liabilities, losses, costs, or expenses arising from your use of the Site, breach of these Terms, or disputes between you and other users or clients.

9. TERMINATION

a. Grounds for Termination

We may, at our sole discretion, terminate or suspend your access to the Site with or without notice for any reason, including breach of these Terms. Any suspected fraudulent or illegal activity may be grounds for termination and reporting to authorities.

b. Effect of Termination

Upon termination, your right to use the Services will immediately cease. We shall not be liable for damages arising from termination or related actions. Your content will be securely deleted after a 30-day period to allow for account recovery.

c. Termination Process

To terminate your access or make account adjustments, we require written notice at least 30 days before your next billing date.

10. MISCELLANEOUS PROVISIONS

a. Privacy

Personal information will be handled according to our Privacy Policy. When providing Site access to others, you must implement your own privacy policy with protection at least equal to ours and obtain consent from your clients.

b. International Use

Although this Site may be accessible worldwide, we make no representation that materials are appropriate for use outside the United States. Those accessing from other locations do so at their own risk and are responsible for compliance with local laws.

c. Governing Law

This Site is controlled from our offices in the United States, and the laws of the state where our primary office is located shall govern these Terms, without regard to conflicts of laws principles. You agree to submit to the exclusive jurisdiction of the appropriate federal/state courts in that state for disputes.

d. Communications

All notices must be in writing via email. Notices to us must be sent to [email protected]. We may send notices to your provided email address or mailing address.

e. Force Majeure

We shall be excused from liability for non-delivery or delay arising from events beyond our reasonable control, including labor disturbances, war, fire, accident, adverse weather, inability to secure transportation, governmental acts, and other similar causes.

f. Severability

If any part of these Terms is held invalid, that portion shall be construed to reflect the original intentions of the parties as nearly as possible, and the remaining portions shall remain in full effect.

g. No Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that right or provision.

h. Entire Agreement

These Terms constitute the entire agreement between the parties and supersede all prior agreements with respect to the subject matter. These Terms may not be altered by the use of any other documents.

Last Updated: May 26th, 2025

Forever Reel | All Rights Reserved

---

These Terms and Conditions are specifically designed for Forever Reel's AI Content Studio services for aesthetic practices and are fully compliant with A2P 10DLC requirements.